Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off appointments are available. With a "drop off' appointment you may bring your pet by 8:30 am for a short stay during the day. Our doctors will examine your pet in between appointments, once the doctor is done, you will receive a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care at the hospital, we require that all vaccinations be up to date and the pet have a negative fecal within the last year. Required vaccines include Rabies, DA2PP, and Bordetella for dogs. Rabies and FVRCP are required for cats.
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to allow us to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.
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